Last Updated: 19-Sep-2025

This Privacy Policy describes how Pooja Path Online (the “Site,” “we,” “us,” or “our”), operated by Shabri West Alliance Trades Inc., collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.poojapathonline.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from different sources. The information we collect and use depends on how you interact with us.

Information We Collect Directly From You

• Contact details (name, email, address, phone number).
• Order information (billing/shipping details, payment confirmation, products purchased).
• Account information (username, password, security questions if you register).
• Customer support (information you provide when contacting us).

Some features of our Services may require certain information. If you choose not to provide it, you may not be able to use those features.

Information We Collect Automatically (Usage Data)

We automatically collect certain information when you visit the Site:

• Device and browser details.
• IP address and geolocation data.
• Interaction data (pages viewed, time spent, actions taken).
• Cookies and similar technologies (pixels, tags).

Information From Third Parties

We may receive information about you from:

• Service providers (e.g., Shopify, IT providers).
• Payment processors (bank account/credit card info for fulfilling orders).
• Shipping partners (logistics and delivery details).
• Marketing and analytics providers (advertising, remarketing, site analytics).

Any third-party data is handled in accordance with this Policy.

How We Use Your Personal Information

We use personal information for the following purposes:

1. Providing Products & Services

• Processing orders, payments, shipping, returns, and account management.
• Sending order confirmations, receipts, and service-related messages.

1. Marketing & Promotions

• Sending offers, newsletters, festival promotions, and product recommendations.
• Showing you targeted advertising based on your preferences.

1. Fraud & Security

• Detecting, investigating, or preventing fraudulent, malicious, or illegal activity.
• Protecting the Site, Services, and our customers.

1. Improving Services

• Enhancing website usability, features, and product offerings.
• Collecting feedback to improve user experience.

How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

• Vendors/Service Providers: For payment processing, shipping, cloud storage, customer support, data analytics.
• Business & Marketing Partners: To deliver advertisements and promotions.
• Legal Requirements: If required by law, regulation, subpoena, or court order.
• Corporate Transactions: In case of a merger, acquisition, or sale of assets.
• With Your Consent: If you authorize us to share information (e.g., social logins).

We do not sell your personal information.

Cookies

We use cookies and tracking technologies to:

• Remember preferences and shopping cart items.
• Analyze site usage and improve performance.
• Provide personalized ads and promotions.

You can disable cookies in your browser, but some features may not function properly.

Security & Data Retention

We use appropriate safeguards to protect personal data from unauthorized access or misuse.
No system is 100% secure, but we take reasonable precautions.

We retain your data only as long as necessary for:

• Providing Services.
• Complying with legal obligations.
• Resolving disputes.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect data from children. If a child’s data has been provided, parents/guardians may contact us to delete it.

Your Rights

Depending on your location, you may have rights including:

• Accessing the personal data we hold about you.
• Requesting correction or deletion.
• Requesting a copy (data portability).
• Withdrawing consent for marketing communications.
• Opting out of targeted advertising and cookies.

To exercise these rights, contact support@poojapathonline.com.

International Users

As we serve customers globally, your information may be transferred, stored, and processed outside your country, including in Canada and India. Where required, we apply appropriate safeguards.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact:

📧 support@poojapathonline.com